Accessibility Statement for Orkney Ferries

This accessibility statement applies to

This website is run by Orkney Ferries Ltd.

How accessible this website is

We are aware parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Phone: +44 (0)1856 872044

Orkney Ferries Ltd
Shore Street
KW15 1LG

We’ll consider your request and get back to you in 3 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Phone: +44 (0)1856 872044

Orkney Ferries Ltd
Shore Street
KW15 1LG

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Orkney Ferries Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Controls Appearance (WCAG 2.0 AA 2.4.7): Some controls on our website do not change appearance when they are selected, which can make it difficult for users to understand their current state.

Link Purpose and Explanation (WCAG 2.0 A 2.4.4): Certain links on our website do not adequately explain their purpose, potentially causing confusion for users.

Link Distinction (WCAG 2.0 A 1.4.1): Some links are currently distinguished solely by color, which can create challenges for users who have difficulty perceiving colors.

Duplicate Links (WCAG 2.0 A 1.1.1): There are instances where adjacent links with the same destination exist, leading to redundant and potentially confusing navigation.

Link Behavior Disclosure (WCAG 2.0 AAA 3.2.5): Links that open in a new tab do not consistently explain this behavior, leaving users unaware of what to expect when interacting with these links.

ARIA Description IDs (WCAG 2.0 A 1.3.1): Some elements lack proper ARIA description IDs, which impacts the ability of assistive technologies to convey their purpose to users.

Unique Link Text (WCAG 2.0 A 2.4.4): In some cases, the same link text is used for different destinations, causing confusion for users and assistive technologies.

PDF Headings and Titles (WCAG 2.0 A 1.3.1, WCAG 2.0 A 2.4.2): Some PDF documents lack specified headings and titles, making it challenging for users to navigate and understand their content.

Form Field Identification (WCAG 2.1 AA 1.3.5): The purpose of certain form fields is not clearly identified programmatically, affecting users who rely on assistive technologies.

Form Control Labels (WCAG 2.0 A 1.3.1): Some form controls lack associated labels, making it difficult for users to understand their purpose and complete forms accurately.

Form Control Contrast (WCAG 2.1 AA 1.4.11): The contrast between some form controls and their surroundings is insufficient, impacting the visibility and usability of these controls.

Link Accessibility (WCAG 2.0 A 4.1.2): Links are not consistently structured to be usable by screen readers, hindering the navigation experience for users with disabilities.

Missing Submit Buttons (WCAG 2.0 A 3.2.2): Some forms lack a submit button, preventing users from easily submitting their input.

Semantic Link Groups (WCAG 2.0 A 1.3.1): Lists or groups of links are not semantically structured, making it harder for users to comprehend their relationships.

Table Headings Scope (WCAG 2.0 A 1.3.1): Table headings lack the appropriate scope attribute, potentially causing confusion for users of screen readers.

Interactive Controls Size (WCAG 2.1 AAA 2.5.5): Interactive controls are not consistently sized in a way that accommodates users with motor impairments.

Text Contrast (WCAG 2.0 AAA 1.4.6): Text does not consistently meet the very high contrast standards (AAA), which can affect readability for users with low vision.

PDF Heading Order (WCAG 2.0 A 1.3.1): The logical order of headings in some of our PDF documents needs improvement to enhance the comprehension and navigation experience.

PDF First Heading (WCAG 2.0 A 1.3.1): The first heading in some of our PDF documents is not consistently structured as an H1, potentially affecting the document's structure and organization.

Frame Titles (WCAG 2.0 A 2.4.2): Some frames lack specified titles, which can lead to confusion when navigating content within frames.

PDF Title Enhancement (WCAG 2.0 A 2.4.2): Some of our PDF documents contain weak titles that do not adequately describe the content, potentially making it harder for users to identify the document's purpose.

Image Alternative Text and Titles (WCAG 2.0 A 1.1.1, WCAG 2.0 A 1.4.1): Some images with empty alternative text have specified titles, which may not provide sufficient context for users who rely on screen readers.

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

At this time, we have not identified any content that is not within scope of the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 17th August 2023. It was last reviewed on 17th August 2023.

This website was last tested on 16th August 2023. The test was carried out by Orkney Islands Council.

Weekly tests are carried out by Silktide.