Quick Price Check

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	Select a Route... Graemsay Houton North Isles Rousay, Egilsay & Wyre Shapinsay
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Questions

• Do I need to book?
• How do I purchase tickets?
• Do you sell 'island hopper' tickets?
• What discounts are available?
• Can I get refunds?
• What if I cancel?
• Do I need photo ID?

Answers

• Do I need to book?

Foot passengers in groups of less than 10 people are not required, otherwise book ahead of boarding with Orkney Ferries on +44 (0)1856 872044. Please also note that certain sailings are 'on request' and must be booked in advance (see the published timetables for details).

It is advisable to book vehicles in advance, which you can do so by calling +44 (0)1856 872044. We hope shortly to provide online booking facilities.

• How do I purchase tickets?

For foot passengers, fares are collected onboard vessels during journeys. Payment can be made by cash or cheque, and by credit and debit card on selected vessels.

Payment can also be made prior to travel in all Orkney Ferries offices, and by telephone on +44 (0)1856 872044. It is advisable to book vehicles in advance, which you can do so by calling +44 (0)1856 872044. We hope shortly to provide online booking facilities.

• Do you sell 'island hopper' tickets?

No, not at the moment, but any future rover style tickets would be advertised.

• What discounts are available?

There are various multi-journey books of tickets available at discounted prices as advertised.

Registered disabled passengers in possession of a blue badge and vehicles being used to carry registered disabled passengers qualify for concessionary rates. Juniors, students in possession of a valid student card and senior citizens over 60 years of age qualify for discounted passenger fares.

Passengers in possession of a Scottish National Entitlement card with 'Eye' endorsement travel free of charge.

• Can I get refunds?

Tickets are sold on a non-refundable basis but are valid for 12 months from the date of issue.

• What if I cancel?

All cancellations must be made not less than 24 hours in advance of travel or full charges might apply.

• Do I need photo ID?

No, there is currently no requirement for this.

Questions

• Do bus services link with Houton and Tingwall ferries?
• How long before departure do I need to be available for boarding?
• Are there left-luggage facilities at terminals?
• What refreshment facilities are onboard the vessels?
• Where onboard vessels can I take my dog?
• Can I smoke onboard the vessels?

Answers

• Do bus services link with Houton and Tingwall ferries?

Yes, for details contact the appropriate booking office on +44 (0)1856 872044 or Stagecoach in Orkney on 01856 870555.

• How long before departure do I need to be available for boarding?

Vehicle check-in time is 20 minutes before departure, whilst foot passengers should be available to board at least 10 minutes before departure.

• Are there left-luggage facilities at terminals?

We have no facilities at this time for left luggage.

• What refreshment facilities are onboard the vessels?

There is a cafeteria serving drinks and filled rolls onboard each of the three ships serving the Outer North Isles. Also, there are drinks vending machines onboard the smaller vessels, except m.v. Graemsay.

• Where onboard vessels can I take my dog?

Accompanied dogs other than support dogs are restricted to certain areas onboard. Dogs may be left in vehicles but passengers wishing to visit them during the journey must be accompanied by a crew member.

• Can I smoke onboard the vessels?

No. Smoking is not permitted on any of Orkney Ferries' vessels or in any of our offices or premises.